Parent Portal

2024-2025 Busing Information

 
 
PLEASE READ

The Parent Portal is for accessing your child's transportation details (see red box below for more information). Requests for transportation cannot be made through the Parent Portal or elsewhere on our website.

HOW TO REQUEST OR MAKE CHANGES TO YOUR CHILD'S TRANSPORTATION:

Contact your school office for students attending any Conseil scolaire de district catholique des Aurores boréales, Conseil scolaire du Grand Nord, or Thunder Bay Catholic District School Board schools.

Contact your school office for students attending  any Lakehead District School Board Elementary schools.

Contact STSTB at 807 625-1660 for students attending Lakehead District School Board Secondary schools.


New Secure Access to Student Transportation Information (Effective June 2, 2025)

We’ve made important updates to how parents and guardians access student transportation details online. These changes are designed to enhance securityprotect student privacy, and simplify the login process.

Why the Change?

To ensure that only authorized individuals can view sensitive transportation information, we’ve moved to a more secure, automated system that uses verified contact information already on file with your child’s school.

How It Works (Effective June 2, 2025)

Here’s how the new process works for parents and guardians:

  1. Sign Up with Your Email
    Use the same email address you provided to the school for your student’s contact information to register for the updated Parent Portal. If you already have an existing Parent Portal account, it must be the same email address on file at the school, otherwise you will need to create a new account. For students (all LDSB, all TBCDSB, or gr 9-12 CSDCAB) wishing to access their own busing information, create a new account using your school board provided email address.
  2. Confirm Your Identity
    For new accounts, our system, BusPlanner Web, will send you a validation email. Click the link in that email to confirm your identity.
  3. Automatic Student Matching
    Once your account is verified, BusPlanner will automatically search for any students associated with your email address and authorized by the school for access.
  4. No More Manual Entry
    You no longer need to enter your child’s OEN or date of birth. Students are automatically linked to your account based on school records.
  5. Always Up to Date
    Every time you log in, BusPlanner checks for updates to your student’s transportation information and refreshes your account. These connections remain active unless the school removes your email or the student from their records.

What You Will Need to Do On or After June 2, 2025

  • If you do not already have a Parent Portal account with the same email, visit the Parent Portal and sign up using the same email address on file at your child’s school
  • If creating a new account, check your inbox for the validation email and follow the link.
  • Log in anytime to view secure, up-to-date transportation details.

If you need help or have questions, please visit www.ststb.ca or contact us at https://ststb.mybusplanner.ca/Contact

Thank you for your continued support in keeping our students’ information safe.

Student Transportation Services of Thunder Bay

For more information please see our Updated Parent Portal User Guide

                                                                                                   Parent Portal Reference Guide Website Image.jpg

You can confirm eligibility for both school zone (Which School do I Attend?) and school bus transportation (Can I Ride a Bus?) through the Public Menu in the Parent Portal or by visiting the 'ELIGIBILITY' tab on the home page.


Student Transportation Services of Thunder Bay is a student transportation consortium of these 3 school boards:

Copyright © Student Transportation Services of Thunder Bay

Suite 2001, 715 Hewitson St. Thunder Bay, ON. P7B 6B5 • Phone: (807) 625-1660 • Fax: (807) 622-5818